How To Choose A Web Design & Development Agency

If you’ve made the decision to have a website built, your next job is to find an agency that can build it. Here in Australia, there are many web design and development agencies offering a wide range of services at varying prices. Therefore, it’s important to find an agency that meets your needs. When you meet with an agency, the following questions are a great way to help determine whether their service is right for you.

How much will it cost?

For most people, this is the number one question. The service has to fit your budget. Websites can cost anything from $1,500 upwards – small business brochure sites may cost $2,000, whilst large e-commerce sites can easily cost $10,000 or more.

What sort of CMS do you use?

This is very important, especially if you want to manage your own site. Open source content management systems (CMSs) such as WordPress, and Joomla! are relatively easy to manage, however some agencies use their own platforms or closed source systems – and these can be a little trickier to make changes to or update down the track.

How long will it take?

Of course, this depends on the type of website and its complexity. Generally, it can take anywhere between 2 weeks and 2 months to build a site. If you’re working on a timeframe yourself, it’s important to see how long it’ll take.

What qualifications and experience do you have?

An experienced, qualified management team is essential – you need to know that those in charge actually understand the service they offer!

Are your designers and developers in-house?

Some agencies use in-house designers and developers, while others may choose to outsource work to contractors. Both can work well, but there are obvious advantages to an in-house team. Quality control is easier, and it’s possible to speak to the person who’s designing your site. While an in-house team is often more expensive to run, an increasing number of agencies are heading down this path. For example, most of the larger companies like the visual impact webdesign that offer web design and web development in Melbourne now have permanent staff – it allows them to offer a better, more reliable service.
Is your team qualified?

When it comes to web design in particular, talent and creativity are perhaps the most important factors. This being said, it’s better if they are also qualified – whether it’s a university degree or TAFE certificate.

Can I see some examples of past work?

Make sure you view some of their past work for other clients – this is the best way to gauge the quality of their websites. If you like what you see, they’ll probably be able to do the same for you. And if their websites look average? Time to call the next agency on your list.